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It really all comes down to emotional intelligence, doesn’t it? Whether it’s in person, on the telephone, videoconference or email, the ability to read the room is key. It's called workplace communication. Understanding how others perceive your body language and words is important to career success. Yet, many ignore obvious warning signs and blunder ahead, like the proverbial “bull in the china shop”. So many times I’ve seen an audience sit, bored and borderline angry, at a c

As you can no doubt tell from my earlier blog posts, I’m a big fan of archives and family history. So much can be learned from the past, and what we already know based upon prior generations’ work can readily be applied to our future. One of my favorite on-the-job tasks is to mentor early career, young adults. Fresh and eager to learn, these are bright, accepting workers who simply need a guiding hand helping them in the right direction. I’ve hired people from various generat

Webinars are a wonderful way to include people from all over the world at your presentation or training event. No longer confined by...

Mentorships are more than just an afternoon spent training on a new software program. Look at them as a longer term commitment where the...

Data moves fast in today's world. It is critical to the efficient operation of infrastructure, health care, education and transportation...

If you work in an industry that experiences a typical summer slowdown, then handle that downtime in a wise manner. Here’s seven things...

This blog post was spurred by an unexpected, bizarre telephone call to my Mum asking for her credit card number. Mum’s a pretty savvy...

Six Key Elements There is a recipe for success when managing a remote team. Here are the six main ingredients for effective teamwork: 1)...

Numerous managers dream of securing new funding for their organization. If you lead an organization that qualifies for funding or grant...

What is business writing? Simply put, business writing is the art of communicating with your work colleagues in an appropriate style,...

Precious Knowledge That Improves Team Performance Have you ever noticed a great divide between your marketing department and the...