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It really all comes down to emotional intelligence, doesn’t it? Whether it’s in person, on the telephone, videoconference or email, the ability to read the room is key. It's called workplace communication. Understanding how others perceive your body language and words is important to career success. Yet, many ignore obvious warning signs and blunder ahead, like the proverbial “bull in the china shop”. So many times I’ve seen an audience sit, bored and borderline angry, at a c

As you can no doubt tell from my earlier blog posts, I’m a big fan of archives and family history. So much can be learned from the past, and what we already know based upon prior generations’ work can readily be applied to our future. One of my favorite on-the-job tasks is to mentor early career, young adults. Fresh and eager to learn, these are bright, accepting workers who simply need a guiding hand helping them in the right direction. I’ve hired people from various generat

There is a common refrain amongst young adult educators: a significant number of students are lacking communication skills that earlier generations took for granted. I’ve unfortunately seen it multiple times: • students struggle to form written sentences and essays • many expect their careers can be built 100% on texting communication • making a telephone call is an anxiety-ridden experience I was one of the fortunate people who had excellent mentors early on in my business c

I’m restarting Northleo Writing Inc.’s blog because it’s time. Why? I’m in a new era and it’s called Teachers Pay Teachers or as insiders call it, “TPT”. TPT is an ecommerce site that offers millions of digital educational resources to teachers from pre-kindergarten right up to adult education. Northleo Writing Inc.’s store offers uncluttered career and reading comprehension products to students in Grades 9-12. Uncluttered means no goofy fonts, excessive clip art or dense blo